If you are for any reason dissatisfied with an item purchased from our Online Store, you may contact us to return it for a refund, replacement or exchange.

We shall have the discretion to refund you by any appropriate means including cash, a gift card (electronic) or by crediting the applicable card.

For further assistance please contact our customer care consultants:

Email: info@avidbrands.com

Call: 0860 104 061

Cancellations Policy

Cancellation of orders after a product has been delivered will attract a R38 cancellation fee + the courier cost of R60

Important: Goods must be returned in their original condition in which they were received.