If you are for any reason dissatisfied with an item purchased from our Online Store, you may contact us to return it for a refund, replacement or exchange.
We shall have the discretion to refund you by any appropriate means including cash, a gift card (electronic) or by crediting the applicable card.
For further assistance please contact our customer care consultants:
Email: info@avidbrands.com
Call: 0860 104 061
Cancellations Policy
Cancellation of orders after a product has been delivered will attract a R38 cancellation fee + the courier cost of R65
Important: Goods must be returned in their original condition in which they were received.
